How to Excel As a Hotel Manager – Become a Jack of All

How to excel as a hotel manager, providing customers with a memorable experience.

Video details:

  • You’re only as good as the people around you
  • Build and lead a great team
  • Hire the right people with the right skills and attitude
  • Focus on developing a company culture that reflects the goals of the company
  • A compliment and a smile go a long way to developing a positive team environment
  • Always learn and improve
  • A hotel manager is almost always a ‘jack of all trades’
  • Greet your guests – make them feel welcome
  • Have a plan for emergencies

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